Wednesday, September 28, 2011

What to learn from a Concierge Services

 A Realtor Business Lesson to be Learned from a Concierge


First what is a Concierge? 
A concierge is an employee who either works in shifts within, or lives on the premises of an apartment building or a hotel and serves guests with duties similar to those of a butler.

Second why am I blogging about it?
 
I was watching the noon news on my lunch hour and they show this guy working as a concierge and it got my attention on his way of doing his work, yes he is in Beverly Hills! And money talk and you know the rest.
But one thing is that he pleased his clients and get the things done for them not because he is going to make a big tip but because he is in customer service just like us right!!


The Lesson I Learned as a Realtor

Is not acceptable to say no, is not acceptable to say I'm sorry I can't do that for you!!!
anyone can do anything if you have this two things
  • time
  • relationship
I go the extra mile for my clients and I understand that some times is hard to get to the end zone but is not impossible.



"Building Relationships One Home At A Time"
If you plan to buy or sell a High Desert home or property contact Hector by Email or call me at 877-611-2288. Put our record of customer service, real estate experience and state-of-the-art technology to work for you in the city of Adelanto, Victorville, Hesperia, Apple Valley or the entire Southern California Area.

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Hector Reyes, Short Sale Specialist
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